Nudge users from signup to habit

Tours, checklists, tooltips, surveys, banners — compose the whole onboarding path in one builder and ship it to every channel.

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NudgePath Support

Hey! Setting up your workspace? I can walk you through it in 2 minutes.

8
engagement formats — a tooltip on one button, a tour of the whole app
All
the places your users already are: widget, email, Telegram, WhatsApp, Slack, Discord
Seconds
between a user's action and the nudge that answers it
50+
languages — AI translation for every flow, placeholders untouched

A word in the widget, right on time

One-to-one notes in the web widget, composed and shipped like any other campaign.

  • Reaches the user inside the product, mid-task — not in an inbox later.
  • Loudness is yours: a quiet badge, a snippet, or the full note.
  • On open, it can start a two-way chat or ask for an email.
The trial that stalled on step 2 gets a nudge while day 3 can still save it.
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NudgePath SupportHey! Setting up your workspace? I can walk you through it in 2 minutes.
NudgePath SupportOnline now

Hey! Setting up your workspace? I can walk you through it in 2 minutes.

Just now
Write a reply…

One release note, everywhere at once

One draft — a card with image and buttons — fanned out across every channel you've connected.

  • Each card carries a title, an image, and one or more buttons.
  • Fans out to the widget, email, Telegram, WhatsApp, Slack, Discord.
  • Channel-specific tweaks where one channel needs different wording.
  • Run two variants head-to-head and keep the one that lands.
New feature shipped? Every user hears about it, wherever they live.
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NudgePath Support
Introducing Insights 2.0Live dashboards, saved views and CSV export — all in your plan today.

The nudge that reopens the app

Once the mobile SDK channel is installed, replies and announcements go out as native push — a single tap returns the user to the spot they left.

  • Native iOS and Android notifications via the mobile SDK channel.
  • Replies reach the user even after the app is closed.
  • Announcements ship as push from the same draft as the other channels.
  • The tap deep-links into the exact conversation, not a home screen.
Setup abandoned halfway? The lock screen brings them back to finish.

The page-wide heads-up

A slim strip on the page — top or bottom, full-width or floating as a card.

  • Sits in the interface itself, where attention already is.
  • Takes a link, a button, an emoji reaction, or an email field.
  • One click can open a full product tour.
  • Color, dismiss behavior, and sender line are all configurable.
  • Presets for events, promotions, and downtime — or design your own.
Maintenance window tonight? Say it on the page every user is looking at.
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New: dark mode is here. Try it from your workspace settings.See what’s new
Is the new dashboard working well for you?👍👎
Get product updates in your inbox.you@company.comSubmit

Questions asked where the answer lives

Surveys inside the product — a full pop-up flow, or single questions asked in chat.

  • Pop-up mode brings an intro screen, steps, and a progress bar.
  • Chat mode drops a single question into the thread.
  • Telegram users answer straight from the native inline keyboard.
  • Results group by question and export to CSV whenever you want.
  • Presets cover NPS, satisfaction, feature requests, and cancellation reasons — or start blank.
The checklist just hit 100%? That's the second to ask how onboarding felt.
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Plexo
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Active projects9+2 this week
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NudgePath Support
How likely are you to recommend Plexo to a friend?
012345678910
Not likelyVery likely
How satisfied were you with this conversation?
😡😕😐🙂😍
How would you rate your onboarding experience?
12345
What brought you to Plexo today?
Exploring featuresComparing plansI need support
What could we improve?
Type your answer…

Signup to activated, one tick at a time

A checklist of one to ten tasks in the widget, each with a title and a description.

  • Tasks can open a tour, follow a URL, or simply be ticked.
  • Progress marks itself — completing the tour completes the task.
  • Views, completions, and the exact drop-off step, in one funnel.
Five boxes beat a blank dashboard — new users always know the next move.
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Get started
Create your first project
Connect a data source
Invite a teammate

Help that points at the pixel

Hints pinned to real elements of your live product, managed together as one campaign.

  • Anchors by CSS selector or by the text users can see.
  • Fires on click or hover; add a marker dot if you want one.
  • Positioned per hint, exactly beside the thing it explains.
That setting every new admin hunts for? Put an arrow on it.
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ReportsNew: export any chart to CSV.Click to see your first report.
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Walkthroughs that end in activation

Build step-by-step tours on your live product — point, click, publish — or let AI draft up to 7 steps from a single prompt.

  • Steps mix cards, element-pinned callouts, and video — YouTube, Vimeo, Loom, Wistia.
  • Attach a goal; NudgePath counts who reaches it, measured against a holdout group.
  • Two flows can run head-to-head as a strict A/B.
  • Launch it via link, from a banner, or inside a series.
  • Templates for feature launches, walkthroughs, upgrade nudges, and video intros — or a blank canvas.
First-run tour, goal: first published project. The holdout tells you if it worked.
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Step 2 of 3Track progress hereThese cards update live as your team ships work.Next
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Your first flow can ship today.

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Delivered where they'll actually see it

Rank the channels once — each recipient is reached on the highest-ranked channel available to them, with email catching whoever's left.

  • Priority delivery: the first reachable channel wins, email backs it up.
  • In-app plus mobile push once your app carries the mobile SDK channel.
  • Every channel can carry its own text, image, or button.
  • WhatsApp templates sync from Meta — so you can reach past the 24-hour window.
  • Personalize with first name and custom fields, with fallbacks for missing values.
  • Each outbound email carries a signed unsubscribe link and a preference page.
Telegram and WhatsApp cards hold up to 3 buttons — and both formats A/B test.

Prove the nudge moved the number

Build segments from events, attributes, and channels; watch the audience refresh live; split-test variants — and keep as much as half the audience in a holdout to measure honest lift.

Saved segments

Combine attributes, events, channels, country, signup date, last-seen, tags, and custom fields with any/all logic. Saved once, the segment serves every campaign you point at it.

Live recipient preview

Edit a filter and watch the count plus a sample of real people refresh in under half a second. Launch knowing exactly who's in — no test blasts, no spreadsheet exports.

A/B tests

Announcements and chat run two or more weighted variants; tours get a strict split with fixed assignment. Reports slice every metric per variant and declare the winning tour by goal conversion.

Holdout control groups

Keep up to half the tour's audience as a control, assigned independently of the A/B split. They get the same goal window — so the report shows lift versus no tour at all.

Goals and attribution

A goal is a contact filter plus a 1, 3, 7, or 30-day window from first view. People who already matched beforehand are excluded, and every converting contact is listed by name.

Funnels, trends, and issues

Tours report views, completions, dismissals, and per-step drop-off; checklists have their own funnel. Campaigns count sent, delivered, failed, opened, replied, and unsubscribed.

The fine print, up front

Channels, WhatsApp templates, behavioral triggers, A/B mechanics, unsubscribes — the details, before you commit.

In-app surfaces — banners, announcements, the widget — plus email, push, Telegram, WhatsApp, Slack, and Discord. Rank the channels once and each contact gets the message on the first one that can reach them, with per-channel variants of the content if you want them.
No. You build on the live product: click the element to anchor to, write the step, publish. Steps mix cards, pinned callouts, and embedded video from YouTube, Vimeo, Loom, or Wistia — and describing the flow in one prompt lets AI draft a tour of up to 7 steps for you.
Yes. Besides one-off and scheduled sends, always-on campaigns react within seconds to a signup, a quiet spell, or any custom event you track, and recurring sends respect the audience's timezone. Deduplication guarantees one message per contact, including people who matched before the campaign existed.
WhatsApp only permits pre-approved templates once its service window closes, so NudgePath sends your approved templates there and quietly skips anything that can't be delivered — recipients never see a failed message.
Messages support weighted variants with per-variant statistics; tours support strict A/B plus the sharper instrument — a holdout of up to half the audience, compared on goal conversion across a 1, 3, 7, or 30-day attribution window. Funnels, trends, and CSV export are standard.
Every outbound email carries an unsubscribe link leading to a preference page, and an unsubscribed contact is excluded from future campaigns automatically. Subscription state is also editable per contact when someone asks by other means.

Put the next nudge in front of users

A tour, a checklist, or an announcement can be live today. Free trial, no card required.

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Keep exploring

Where the path continues

AI AgentClears user questions on any channel, names the article behind every answer, and briefs your team when a person should step in.Learn moreAnalyticsPrebuilt reports plus a dashboard you arrange yourself, sliceable by channel, teammate, and timeframe — with AI reading the trends.Learn more