In-app messaging software for the whole user journey

Eight message formats in one builder — announcements, banners, tooltips, surveys, checklists, tours, chat, and push — targeted by segment, tested with A/B versions, and answered by an AI agent when users reply.

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The best moment to talk to a user is while they're in your product — the context is on the screen, and acting takes one click, not a trip back from the inbox. That's the case for in-app messaging. The risk is equally clear: a product that interrupts too often trains people to dismiss everything.

NudgePath handles both sides. Eight formats let the message match its weight — a tooltip for a hint, a banner for a notice, a tour for a workflow, chat when it deserves a conversation. Segments and live previews keep each one narrow, and reports show which messages earn their place.

Announce once, reach every channel

An announcement is a card with an image and buttons that reaches every connected channel from a single draft.

  • Widget, email, Telegram, WhatsApp, Slack, and Discord from one draft.
  • Per-channel tweaks adjust content where a channel needs it.
  • Test two versions against each other to see which lands.
app.plexo.io/dashboard
Plexo
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Introducing Insights 2.0Live dashboards, saved views and CSV export — all in your plan today.

Ask while the experience is fresh

Surveys run as a pop-up with steps and a progress bar, or drop one question at a time into the chat thread.

  • Presets for NPS, satisfaction, feature requests, and cancellation reasons.
  • On Telegram, people answer through the native inline keyboard.
  • Answers group by question, with CSV export anytime.
app.plexo.io/dashboard
Plexo
Reports
+ New projectUpgrade
Active projects9+2 this week
Open tasks379 due today
On-time delivery91%+1.8 pts
NudgePath Support
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Every way to say it, in one place

Pick the format that fits the moment — the targeting, testing, and reporting are the same underneath.

Announcements and banners

Cards for the big news, slim on-page bars for the rest. Banners can link, take a reaction, capture an email, or launch a tour.

Tooltips

Quiet hints anchored to the exact element, managed together as one campaign — guidance without pop-up fatigue.

Surveys and NPS

Pop-up or in-thread, with presets and CSV export. Ask at the moment that matters, not in a quarterly email.

Two-way chat

Messages users can answer. The AI agent handles roughly 7 in 10 replies from your docs and escalates the rest with context.

Push and email follow-ups

A reply reaches the lock screen through the mobile SDK channel, and email picks up when users are away.

Frequency and targeting control

Saved segments, live recipient preview, one-message-per-person sends, and scheduling in the audience's timezone.

Frequently asked questions

Software for talking to users inside your product — announcements, banners, tooltips, surveys, chat — at the moment the message is relevant, instead of hoping they open an email later. The strong versions target by behavior, test versions against each other, and report delivery and outcomes per message.
Email tools reach people away from your product; NudgePath starts inside it, where the context is. It still sends email — plus push, WhatsApp, Telegram, Slack, and Discord — from the same draft as the in-app version, so a feature announcement lands wherever each user actually is.
Yes — that's a defining difference. Chat messages open a real two-way thread in the widget, and the AI agent answers from your knowledge base in seconds, escalating to your team with full context when needed. Broadcast-only tools end the conversation exactly when the user has a question.
Target narrowly and cap the noise: saved segments pick exactly who qualifies, the live preview shows recipients before launch, sends deliver one message per person, and quiet formats like tooltips carry the low-stakes hints. A/B versions and per-message reports tell you when a message earns its interruption — and when to retire it.
NudgePath charges a flat $99, $219, or $499 per month per workspace — all eight formats, unlimited teammates, and the AI agent's monthly request pool included. Per-seat or per-contact pricing elsewhere can grow faster than your team does; check each vendor's pricing page against your own numbers.
Start where the stakes are lowest: a banner for your next release note and a tooltip on the control users ask about most. Add a survey once you have a question worth asking, then graduate to tours and journeys as your onboarding matures. All eight formats share one builder and one report view, so each step reuses what you already set up.

Put your onboarding on NudgePath

14-day free trial. Every format, unlimited teammates, and AI support included — from $99/month.

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